We also have explored the host option, we understand we can deploy this via GPO which is an attractive option, however how does remote access work? We have 200+ end points we would like to deploy to silently if possible. this makes the service que very messy and plays havoc when keeping track of support requests over periods of time as we can have 20+ "admin" tickets. As we are in a domain none of our PC's have admin rights, to access UAC we have to accept the QS ticket, assign to ourselves, login with windows authentication and then this creates a new "Administrator" service request, which we then again have to accept, assign to ourselves and login again with the admin account. We are currently using the QS option, however we notice issues mainly with UAC.
This prompt will request the end user to confirm that the assigned account is authorized to connect to this device, even unattended.We recently purchased a business license of TeamViewer to aid with offsite workers and access computers onsite remotely. Once the installation process is complete, a prompt will appear for the end user.
When you are connected back to the computer the first screen, you will be prompted to set a personal password for Unattended Access. This reconnect will not require a new password. Once installation is complete, a prompt will appear allowing reconnection to the device. This prompt provides the ability to automatically reconnect to the endpoint once the installation is complete. Once disconnected, the user performing the installation will receive a pop-up as well. Once the installation is started, a prompt will appear informing that TeamViewer will need to close to install. Select the desired custom module from the drop-down that appears.
In the top toolbar navigate to Files & Extras - the Install option will appear in the right side of the drop-down menuĢ. Connect to the remote device via the QuickSupport module. Install TeamViewer Host via QuickSupport ?Note: This function is only available in connections between Windows devices.1. More information on creating custom modules can be found here.For licensed users on a Company ProfileAny user of a Company Profile who will perform such installations must have specific user permissions to allow the implementation of the customization of the module.For any user who is not a Company or User Admin, please ensure the Customization permission is set to Manage all customizations. This allows for you to customize the exclusive brand experience. For steps to instruct a remote user to download your custom QuickSupport module, please see here.For free usersUtilize the free QuickSupport and Host module downloads, available from our website:įor licensed usersLicensed users are able to utilize Customized QuickSupport and Host modules in this process. ?Note: For this article, custom QuickSupport and Host modules were used, which do require a license. This allows for the ease of instant connection from QuickSupport, and the ability to remotely assist the installation of the Host module for future connections. GeneralThis article applies to all TeamViewer users using Windows OS.TeamViewer allows the ability to install a permanent Host module onto a device, when connected via QuickSupport. Install TeamViewer Host via the QuickSupport module - TeamViewer Support